TERMS OF USE – FOR APPLICANTS

1. Platform Provider

The Kariyermax CRM platform is operated by:

Capital Invest Sağlık Hizmetleri Limited Şirketi
Kartaltepe, Şakrak Sk. No. 1, 34295 Küçükçekmece / Istanbul, Türkiye

in cooperation with:

Job Pro GmbH (limited liability)
Hanauer Landstr. 220, 60314 Frankfurt am Main, Germany

Collectively: “Kariyermax”

2. Scope

These Terms of Use apply to all users of the platform – in particular applicants, institutions and authorised employees.
By creating an account or using the platform, these Terms are deemed to have been accepted as binding.

3. Purpose of the Platform

The platform supports the following processes:

  • Creation and management of applicant profiles
  • Uploading, management and review of documents
  • Applicant–institution matching
  • Preparation and conduct of interviews
  • Tracking of the recognition and visa process
  • Management of all steps up to entry into Germany and commencement of employment

4. System Use and Security

Users accept the following:

  • Use of strong and secure passwords
  • Confidential treatment of access credentials
  • No sharing of account access with third parties
  • Immediate notification of any suspected misuse
  • No use of automated tools (scraping, bots, etc.)
  • No circumvention of technical security measures
  • No export or external storage of data outside the CRM
  • Use of the platform exclusively for permitted purposes

5. Documents and Uploaded Content

Applicants may only upload genuine, complete, unaltered and legally valid documents.
Required documents include in particular:

  • Diploma
  • Transcript / grade overview
  • Identity documents
  • Curriculum vitae
  • Language certificates
  • Proof of employment or internships
  • Further documents required for the recognition process

Incomplete documents or documents uploaded late may delay the process.

6. Data Processing

Personal data is processed in accordance with the GDPR, BDSG, KVKK and the Kariyermax Privacy Policy. (KVKK 4,5,6)
Data may be processed for the following purposes:

  • Matching
  • Recognition process
  • Visa and entry preparation
  • Interview management
  • Contract documents
  • Identity verification
  • Communication with institutions

The storage period is determined by statutory requirements. (Pursuant to KVKK Art. 4/2-d, personal data is retained for the period prescribed by the relevant legislation or required for the purpose for which it is processed. KVKK Art. 7 and the Regulation on the Deletion, Destruction or Anonymisation of Personal Data also contain important provisions regarding data retention).

7. Registration and User Account

Applicants are required to provide accurate and complete information.
A strong password must be selected.
Creating multiple accounts is prohibited and will result in deletion.
The applicant is responsible for the accuracy and currency of all information provided.

8. Communication via the Platform

All communication must take place exclusively via the CRM, in particular:

  • Appointment scheduling
  • Interview organisation
  • Feedback
  • Transmission of documents
  • Any correspondence with Kariyermax employees

Direct communication between institutions and applicants is prohibited until Kariyermax expressly permits it.

9. Matching and Interviews

Matching is performed through an algorithm + manual review.
Applicants can view institutions that have expressed interest as well as the process status.
Interviews are organised exclusively by Kariyermax.

The following is strictly prohibited:

  • Sharing private contact details
  • Conversations outside the CRM
  • Use of external channels (WhatsApp, social media, etc.)

10. Fees and Deposits

Use of the CRM is free of charge for applicants.
Depending on the programme and language level, a deposit may be required:

  • No German language skills: €1,500
  • A1: €1,250
  • A2: €1,000
  • B1: €750
  • B2: €500

The deposit will be fully refunded upon signing an employment contract.
Applicants may not make payments directly to institutions.

11. Obligations of Applicants

Applicants are required to:

  • communicate respectfully
  • attend scheduled appointments
  • respond promptly
  • not provide false information
  • follow instructions from Kariyermax

12. Prohibited Conduct

In particular, the following is prohibited:

  • circumventing the placement process
  • initiating private communication with institutions
  • sharing accounts
  • creating multiple accounts
  • uploading inappropriate content
  • falsifying profiles or documents

13. Provisions Regarding the Use of Artificial Intelligence Systems

13.1. Use of AI-Supported Systems

In providing our services, we use various artificial intelligence (AI) systems. These may include, among other things, chatbots, automated response systems, content creation tools, voice assistants and comparable automation solutions.
The AI systems are used to improve the user experience, support internal processes, provide automated recommendations and create content.

13.2. Disclaimer for Automatically Generated Content

All content generated by artificial intelligence is created fully automatically. Therefore, no warranty is given regarding:

  • accuracy,
  • completeness,
  • currency,
  • lawfulness,
  • originality

of the generated content.

AI-generated answers, information or recommendations are non-binding and do not constitute legally binding declarations or assurances.
The user is required to independently verify the content before using it.

13.3. Responsibility of the User

The user bears sole responsibility for:

  • reviewing the content of generated outputs,
  • the legal permissibility of their use,
  • avoiding infringements of third-party rights,
  • assessing copyright-related issues,
  • all consequences arising from the use of generated content.

The user alone is liable for legal infringements resulting from the use of AI-generated outputs.

13.4. Data Processed by AI Systems

During interaction with AI systems, the following data may be processed:

  • text content, messages and information submitted by the user
  • technical data (e.g. browser, device and time information)
  • contact details provided voluntarily
  • in the case of voice bots, voice recordings or transcriptions

This data is used exclusively to provide the service, ensure system security and maintain technical functionality.

13.5. External AI Service Providers

Individual AI functions may be provided through external technology providers, in particular:

  • OpenAI (e.g. chatbots)
  • Google (e.g. Gemini models)
  • other automation providers

Processing is carried out in accordance with the respective providers’ privacy policies. Providers may be based in other countries.

13.6. No Use of Provided Content for Model Training

Content entered into the systems is not used to train general AI models.
However, individual providers may carry out limited processing for security or abuse-detection purposes.

13.7. Alternative Communication Channels

Use of AI systems is voluntary.
Users may at any time use traditional communication channels such as email or telephone.

14. Liability

Kariyermax:

  • has unlimited liability in cases of intent, gross negligence or injury to life and health.
  • in cases of ordinary negligence, is liable only for foreseeable damages.

Kariyermax is not liable for:

  • recognition or visa decisions
  • delays caused by authorities
  • conduct of institutions
  • lack of suitability of applicants
  • technical disruptions outside its sphere of control

15. Termination of the Account

Applicants may delete their account at any time.
Kariyermax may suspend or delete accounts in the following cases:

  • false information
  • violations of the Terms of Use
  • manipulation
  • inappropriate conduct
  • data protection violations

16. Amendments to the Terms of Use

Amendments will be communicated.
Continued use of the platform constitutes acceptance of the amendment.

17. Final Provisions

Applicable law: German law
Place of jurisdiction: Frankfurt am Main
If any provision is invalid, the remaining provisions remain effective.
Amendments must be made in writing.

TERMS OF USE – FOR INSTITUTIONS

1. Platform Provider

The Kariyermax CRM is operated by:

Job Pro GmbH (limited liability)
Hanauer Landstr. 220, 60314 Frankfurt am Main, Germany

and

Capital Invest Sağlık Hizmetleri Limited Şirketi
Kartaltepe, Şakrak Sk. No. 1, 34295 Küçükçekmece / Istanbul, Türkiye

2. Scope

These Terms of Use apply to institutions and their users seeking to employ international skilled healthcare professionals.
Opening an account or using the platform constitutes acceptance of these Terms.

3. Relationship to Other Documents

In the event of contradictions, the following order of precedence applies:

  • Personnel Placement Agreement
  • General Terms and Conditions
  • Preliminary Agreement
  • Global Platform Terms of Use

4. Purpose of the Platform

The scope of the platform includes:

  • Anonymous applicant profiles
  • Matching
  • Selection function
  • Interview management
  • Document access
  • Communication options
  • Reporting and process status
  • Support in the recognition–visa–entry process

Premature direct contact with applicants is prohibited.

5. Registration and Access

For registration, institutions must provide the following:

  • verifiable institution details
  • complete profile
  • designation of an administrator
  • acceptance of all terms and conditions

Kariyermax reserves the right to review or reject registrations or request additional documentation.
Institutions may add and manage users and are responsible for their conduct.

6. System Use and Security

Institutions are required to:

  • provide accurate information
  • treat access credentials confidentially
  • report misuse without undue delay
  • not use automated tools
  • not circumvent security mechanisms
  • not export data
  • use the platform exclusively for permitted purposes

7. Data Protection Obligations

Institutions are required to ensure that all data is:

  • used exclusively for the purpose of placement
  • not exported
  • restricted to authorised persons
  • processed in compliance with the GDPR
  • deleted after completion of the process

8. Matching and Profile Access

Applicant profiles are initially anonymous.
Personal information becomes visible only after mutual matching + approval by Kariyermax.
Institutions are required to:

  • provide feedback within 14 days
  • communicate decisions clearly
  • not delay the process

9. Interview Management

Interviews are coordinated exclusively by Kariyermax.
The following is prohibited:

  • exchange of private contact details
  • negotiations without Kariyermax
  • parallel assessment processes
  • communication outside the CRM

10. Prohibition of Circumvention of the Process

Institutions may not:

  • initiate private communication with applicants
  • start parallel processes with the same applicant
  • store or disclose data
  • make contact via social media / telephone
  • request documents directly from the applicant

In the event of violations:

  • the account will be closed immediately
  • a contractual penalty will be imposed
  • claims for damages will be asserted

11. Placement Process

The process includes:

  • Matching
  • Interview
  • Suitability approval
  • Personnel Placement Agreement
  • Document review
  • Recognition process
  • Visa & entry
  • Commencement of employment

The following is not guaranteed:

  • Recognition
  • Visa
  • Process speed
  • Applicant’s willingness to continue the process

12. Remuneration

The CRM is free of charge.
The placement fee must be paid within 30 days after signing the employment contract (in accordance with the Personnel Placement Agreement).

13. Confidentiality

Institutions are required to keep all applicant information, processes, documents and terms confidential for a period of 5 years.

14. Provisions Regarding the Use of Artificial Intelligence Systems

14.1. Use of AI-Supported Systems

In providing our services, we use various artificial intelligence (AI) systems. These may include, among other things, chatbots, automated response systems, content creation tools, voice assistants and comparable automation solutions.
The AI systems are used to improve the user experience, support internal processes, provide automated recommendations and create content.

14.2. Disclaimer for Automatically Generated Content

All content generated by artificial intelligence is created fully automatically. Therefore, no warranty is given regarding:

  • accuracy,
  • completeness,
  • currency,
  • lawfulness,
  • originality

of the generated content.

AI-generated answers, information or recommendations are non-binding and do not constitute legally binding declarations or assurances.
The user is required to independently verify the content before using it.

14.3. Responsibility of the User

The user bears sole responsibility for:

  • reviewing the content of generated outputs,
  • the legal permissibility of their use,
  • avoiding infringements of third-party rights,
  • assessing copyright-related issues,
  • all consequences arising from the use of generated content.

The user alone is liable for legal infringements resulting from the use of AI-generated outputs.

14.4. Data Processed by AI Systems

During interaction with AI systems, the following data may be processed:

  • text content, messages and information submitted by the user
  • technical data (e.g. browser, device and time information)
  • contact details provided voluntarily
  • in the case of voice bots, voice recordings or transcriptions

This data is used exclusively to provide the service, ensure system security and maintain technical functionality.

14.5. External AI Service Providers

Individual AI functions may be provided through external technology providers, in particular:

  • OpenAI (e.g. chatbots)
  • Google (e.g. Gemini models)
  • other automation providers

Processing is carried out in accordance with the respective providers’ privacy policies. Providers may be based in other countries.

14.6. No Use of Provided Content for Model Training

Content entered into the systems is not used to train general AI models.
However, individual providers may carry out limited processing for security or abuse-detection purposes.

14.7. Alternative Communication Channels

Use of AI systems is voluntary.
Users may at any time use traditional communication channels such as email or telephone.

15. Liability

Kariyermax’s liability:

  • is unlimited in cases of intent, gross negligence or injury to life and health.

No liability is assumed for:

  • recognition decisions
  • visa decisions
  • technical disruptions
  • conduct of applicants
  • delays caused by authorities

16. Term and Termination

Term: indefinite
Termination:

  • Institution: 30 days
  • Job Pro: 3 months

Immediate suspension in the following cases:

  • data protection violation
  • misuse
  • attempted circumvention of the process
  • discrimination
  • non-payment

17. Amendments

Amendments will be communicated.
Continued use constitutes acceptance.

18. Final Provisions

Applicable law: German law
Place of jurisdiction: Frankfurt am Main
If any provision is invalid, the remaining provisions remain effective.
Amendments must be made in writing.